FAQ

Where are you located?

We are exclusively by appointment Monday - Friday from 10AM - 6PM. Please contact info@fineessential.com to set an appointment with us.

 

When will my order be shipped?

 In Stock jewelry will ship within 48 hours of the order being placed. Bespoke and Out of Stock jewelry will ship 2 - 6 weeks after the order is placed, unless specified otherwise. Tracking information will be provided once the order has been sent to your email. 

 

How can I know what is my finger size?

Please email info@fineessential.com and one of our customer services representatives will gladly help you.

 

How can I take care of my jewelry?

We recommend to always take off your jewelry before exercising, showering, and sleeping. Try to keep your jewelry away from hand lotions, perfumes, cosmetics. We offer an incredible Jewelry Cleaner to always keep your jewels clean and sparkly, send an email to info@fineessential.com to place an order.